Susan Crook

@ Guest Speaker

After working in private practice for several years, Susan joined Diamond’s in-house legal department in March 2000. She currently sits on the Board of Diamond’s European corporate entities and is General Counsel for the European Group, managing a team of 3 solicitors and one paralegal. Over the years, Susan has seen many changes in the demands and challenges facing her department, including (most recently) a complete overhaul of the consumer credit regulatory regime, the implementation of the General Data Protection Regulations, and an exponential increase in claims company activity countered by the industry in the form of targeted enforcement action.