President @ RCI Exchanges
Gordon is responsible for the strategic direction, operation and growth for RCI Exchanges. A long-term veteran of RCI, Gordon joined the company in 1987, serving in various roles during his tenure including within contact centers’ operations, revenue management, club development and product development. Recently he led the exchange business through a process to significantly enhance the online exchange experience for RCI’s members. Through the years, he has been instrumental in advancing the company’s products including the development of RCI Points®, The Registry Collection® program, and enhancements to RCI® Weeks. He has consulted on the development and implementation of shared ownership clubs and has facilitated brands launched into the timeshare sector.